Betting isn't just about winning or losing — it should be a healthy form of entertainment. Winboxmy believes that responsible gaming is the only way to truly enjoy it in the long run. We're here to help you set limits, avoid addiction, and build safe betting habits.
We never want to see any member come to harm. That's why all the features below are available to everyone, free of charge.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, you cannot exceed it — it's entirely in your hands.
Decide in advance how long you'll play. Once that time is up, Winboxmy will automatically alert you or close your session.
Your account will be automatically paused if your losses exceed a set amount. This is the most effective way to protect yourself financially.
Pause your play for anywhere between 24 hours and 30 days. You won't be able to log in during this time — take a breather, then come back.
If you feel betting is getting out of control, you can fully exclude yourself for anywhere between 6 months and 5 years.
Winboxmy's trained support team is ready to listen whenever you need them. If betting becomes a problem, don't face it alone — we're here for you.
Responsible Gaming is an approach where betting is purely a form of entertainment — not a source of income or a way to solve financial problems. At Winboxmy, we want every member to play consciously, safely, and enjoyably.
Interest in betting is growing rapidly across Bangladesh. Millions of members join Winboxmy every day to enjoy cricket, football, casino games, and lottery. Our Responsible Gaming program is here to make sure that fun never becomes a burden.
Responsible Gaming comes down to three things — awareness, control, and support. Stay aware of how much time and money you're putting into betting, set your own limits, and reach out for help the moment any issue arises.
Winboxmy's commitment: We will never pressure you into betting more. Our goal is your long-term satisfaction, not short-term profit.
People often don't realize their betting habits are becoming problematic. Watch out for these warning signs in yourself:
If you notice two or more of the signs above in yourself, don't wait — contact the Winboxmy support team. Reaching out for help is the brave thing to do.
In your Winboxmy account settings, you can easily set various types of limits. Once a limit is set, it cannot be changed for at least 24 hours — this is in place to protect you.
| Limit Type | Options | Time to take effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Bet Limit | Maximum amount per bet | Immediate |
| Session Time Limit | 30 minutes / 1 hour / 2 hours / Custom | Immediate |
| Cooling-Off | 24 Hours / 7 Days / 30 Days | Immediate |
| Self-Exclusion | 6 Months / 1 Year / 5 Years / Permanent | Within 24 Hours |
Increasing a limit is subject to a 24 to 72-hour waiting period. However, reducing a limit always takes effect immediately.
To keep enjoying Winboxmy over the long term, a few ground rules go a long way. These aren't just rules — they reflect a healthy mindset toward gaming.
Winboxmy strictly does not provide services to anyone under 18. Age is verified at registration, and a valid ID is mandatory as part of the KYC process.
If parents suspect their child is using Winboxmy, please contact us immediately. We'll act quickly. Parents can also install parental control software on their devices to keep children away from harmful content.
Tip: Always log out of your account and use a strong password to prevent children from gaining access.
Know yourself — answer the questions below to get a clearer picture of where your betting habits stand.
Log in to your Winboxmy account and open the Settings menu.
Go to the "Responsible Gaming" section in Settings — all the tools are right there.
Set your deposit, time, and loss limits one by one.
Once saved, your limits take effect immediately.
Kaan Pete Roi helpline for mental health support: 01779-554391
Here are the most frequently asked questions from our members about Responsible Gaming, along with answers.
Join millions of Bangladeshi members on a platform they trust. Use our Responsible Gaming tools and keep betting where it belongs — as entertainment.